Increase agility.
Improve manageability.
Strengthen security.
Software
Since technology is moving fast and changing our work methods constantly, Teclib’ decided to offer a broad spectrum of open source solutions able to respond actively to business demands.
Our open source software is top-rated by our users!
Our software projects
Our software are based on a secure, flexible and collaborative approach – the Open Source Technology – that streamlines and optimizes IT management processes and improves our customers and partners best practices.
GLPI is an open source IT Service Management software.
GLPI features a web-based interface that enables you to build your own database: multi-user support, multi-location use, multilingual management, etc. Its core functionalities provide Knowledge base, Inventory (manual or automatic), Software deployment, Problem, Incident, Request, Change, Release & Asset Management. ITIL compliant.
GLPI main features:
Helpdesk
- Incident management
- Request management
- Problem management
- Change management
- SLA management
- Recurrent tickets
- Canned responses
- Ticket templates
- Linked projects
- Linked budget
- Linked assets
- Linked tickets
- Approvals (via email)
- Knowledge Base
- Tasks for tickets
- Customer satisfaction survey
- Dashboard
- Reports
- Forms
- Self-service
- Notifications
- Track time
- Automatic actions
CMDB
- Native inventory
- Inventory (agentless)
- Impact analysis
- License management
- Software management
- Rack management
- Linked tickets
- Linked problems
- Linked requests
- Linked changes
- Linked incidents
- Linked documents
- Asset lifecycle
- Financial and administrative information
- Warranty information
- Domains
- Antiviruses
- Dashboard
- Reports
- *Create custom items (GenericObject plugin)
- Automatic actions
Project management
- Kanban
- GANTT
- Tasks tracking
- Linked documents
- Linked assets
- Impact analysis
- Knowledge Base
- Team management
Financial management
- Budget management
- Suppliers management
- Contact management
- Contract management
- License management
- Linked tickets
User management
- LDAP
- Oauth SSO application (Amazon/Azure/Facebook/Github/Gitlab/Google/Open ID connect)
- Entities
- Access & restrictions (rules)
- Self-service mode
- *Control user without knowing the password (“Impersonate”)
Customize GLPI
- Select color palette
- Select language
- Select page layout
- Add your logo
- Install plugins from Marketplace
- API rest
Our cloud offer: GLPI as a SaaS!
Services included:
Support
Support is available only for paid users (not included to the free trial).
Backups
Backup is available only for paid users (not included to the free trial).
Upgrades
Upgrade is available only for paid users (not included to the free trial). Teclib´ maintains the latest stable version environment for all demo instances.Â
Free data migration
Free data migration from on-premise to GLPI Cloud.Â
Exclusive GLPI Network plugins
Exclusive GLPI Network plugins and community plugins. Check the complete list here.Â
The latest GLPI version
The latest stable GLPI version.Â
Try GLPI Network Cloud 45 days for free!
*45 days free trial, full features version, without support and backup.
No credit card needed, create a demo with your email only.
Trial is offered only in the Public Cloud environment.
The complete professional GLPI Network Cloud suite based on open source technologies. The platform offers a comprehensive range of services designed to meet various needs and requirements.
The right solution for your needs
GLPI Community
Use with no support/guarantee
100% free and open source
GLPI support on-premise
Get the support and guarantee!
Starting from 100 €/ per month.
GLPI Network Cloud
Sign up and start working!
19€ per IT agent*/per month
Benefit from the expertise of the best engineers in open source communities. Get enhanced technologies and resources to strengthen your business.
opensource